Easily store luggage in 3 steps.

We offer a safe and convenient service for those who need to leave their luggage behind during a trip or city outing.


Complete your online booking in minutes


Leave your luggage at our depot

Enjoy your trip

Enjoy your day, your luggage will be safe

Step By Step


Book your preferred luggage storage facility by filling in the form.
No registration is required.

Proceed with the secure payment … and you’re done!
You have just booked the perfect luggage storage service!

You will receive a confirmation email indicating that your booking was successful. This email should contain all the details of your booking, such as the booking number, the baggage storage period and the price paid.

Make sure to keep this confirmation email, as you will be asked for it when collecting your baggage. If you have not received the confirmation email or need further information, please do not hesitate to contact the baggage store for assistance.

#2 Deposit

Congratulations! You are now ready to reach our depot

Once you reach the storage location, show him the confirmation e-mail and entrust him with your luggage.

Did you accidentally delete the e-mail? Don’t worry! Provide the last name you used when booking.

Our attendant will take a photo of all your luggage, and at the end of the check-in procedure you will be able to wander around the city peacefully and enjoy your trip.

#3 Pick Up

Unfortunately, the time to take the train/plane is approaching, so it is also time to collect your luggage.

To collect your baggage, you will need to present your booking confirmation email or reservation number and your ID. Remember that you can collect your baggage by midnight of the current day.

If you need to extend the storage period for your baggage or require further information, please do not hesitate to contact the baggage store for assistance.

Frequently Asked Questions

Online booking and payment are compulsory. Bag Genova does not accept luggage without online booking.

No, regardless of its size the price is always the same: 4€/luggage per day

The rates are intended as daily rates. Daily is understood to mean collection by the end of the day at 23:00, after which time the tariff for the following day will be charged.

Yes, all luggage, regardless of size, must be included in the online booking. The storage point will not accept any extra, unchecked luggage.

Of course! Within your order details you can always add days or suitcases to a current order

Yes, you can choose on arrival to cover each one by a €3,000 guarantee, regardless of the country you are in.

No, there are no limits. Even very large and very heavy luggage can be deposited. We also accept bicycle cases.

For further questions, you can contact our 24-hour support on Whatsapp at +393475146599 or write to info@baggenova.com